The energy advice training will be delivered by National Energy Action (NEA).
All session are 1:00pm – 4:00pm at Stockton District Advice and Information Service, Wellington Square Shopping Centre, Stockton-on-Tees, TS18 1RH.
Identify Vulnerable Situations and Fuel Poverty
31st January 2020
- vulnerability, risk factors and triggers
- possible impacts of a vulnerable situation
- actions for improving the vulnerable customer’s experience
- fuel poverty and its impact on health
- schemes and assistance for low-income vulnerable households
Changing Energy-Related Behaviour
7th February 2020
- the barriers/cognitive biases discouraging householders from acting on energy advice
- some of the key factors influencing decision making
- actions to encourage householders to act on energy-related advice
Introduction to Domestic Energy Efficiency
24th January 2020
- heating systems and controls
- top tips for saving electricity
- heat loss in the home and insulation methods
- sources of advice and assistance
All of the sessions will be delivered by Colin Dunn
To book a free place on any or all of the sessions, contact:
- Ian Bartlett – SDAIS – ibartlett@stockton-cab.co.uk
- Gina Shepherdson – SDAIS – gshepherdson@stockton-cab.co.uk