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Catalyst has launched a Keeping People Connected support service, specially aimed towards those who have or may have a learning disability and/or autism.

Many people with a learning disability and/or autism may become increasingly vulnerable during the current COVID-19 crisis. They can self-refer or you can refer them to the new telephone support service on 01642 265784.

Keeping People Connected

Keeping People Connected Stockton-on-Tees

Keeping People Connected Stockton-on-Tees

This service is being funded by Tees Valley Clinical Commissioning Group and aims to help people by keeping connected with them.

Referred clients will be contacted by telephone and email to make initial contact. The team will assess their understanding of the restrictions that are in place and if they are able to manage their own health and wellbeing in regards to COVID-19. The service will ensure that clients are aware of the procedure to follow if they develop COVID-19 symptoms.

We will also make sure they have access to food and medications. They may be able to go out safely themselves or with family/friends, if this is not possible then we will refer clients to the COVID Community Support Team to help them get this practical support.

The service will also make regular contact with clients to ensure that they are managing during this difficult time. We will also act upon any concerns raised and signpost clients to relevant organisations that may be able to help support them.

People with a learning disability and/or autism can either call themselves or someone else can call on their behalf. Even if you are not sure if a person has a learning disability and/or autism but it’s clear they are feeling isolated and are in need, please refer them to our service.

To make a referral on someone else’s behalf you must seek their permission first.

We have a well-developed assessment process, which will enable us to evaluate how safe a person is, what additional help they may need and then support them to access that help from existing community services and the voluntary sector.

Keeping People Connected

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