During this time when our inboxes are constantly full, you may be targetted by cybercriminals via emails, the common technique is via phishing emails.

Our tech support team have provided guidance on how to protect yourself against such attacks:

  1. The Email will ask you to confirm personal information
    Emails will be made to look authentic, but companies will never email you asking you to confirm your personal information, such as banking details or login credentials.
  2. The web or email addresses do not look genuine, or contains spelling mistakes
    It is often the case that as phishing email will come from an address that appears to be genuine. Criminals aim to trick recipients by including the name of a legitimate company within the structure of the email address.
  3. The body of the email address is poorly written and has spelling and grammatical errors
    Read the email and check for spelling and grammatical mistakes, as well as strange turns of phrase. Emails from legitimate companies will have been constructed by professional writers and exhaustively checked for spelling, grammar and legality errors.
  4. There’s a suspicious attachment
    Alarm bells should be ringing if you receive an email from a company out of the blue that contains an attachment, especially if it relates to something unexpected. The attachment could contain a malicious URL or trojan, leading to the installation of a virus or malware on your PC or network.
  5. The message is designed to make you panic
    It is common for phishing emails to instill panic in the recipient. The email may claim that your account may have been compromised and the only way to verify it is to enter your login details. Alternatively, the email might state that your account will be closed if you do not act immediately.


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