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Due to recent Government/Public Health England advice, we have decided to suspend all Forums and Task & Finish Groups until further notice. As of 19th March, the Catalyst office will be closed to the public, but we will continue to deliver the majority of our services via phone and email. For more information please call 01642 733906 or email

Catalyst has a responsibility to consider how we respond to the Coronavirus (Covid 19) to ensure the protection of visitors to our office and all who participate in our Forums and events. Our events and Forums are often attended by some of the most vulnerable people in our communities, and we will continue to follow any guidance from Public Health England (PHE).

Catalyst will endeavour to continue the delivery of scheduled events, however, in the event of a change in the position of PHE and the Government guidance we will have to cancel events to avoid transmission of any infectious disease.

We will keep the sector informed with any significant changes by use of our social media platforms and via our weekly e-bulletin will include all updates.

Advice and Information about CORONAVIRUS / COVID-19


Coronaviruses are a large family of viruses that are common across the world.  These viruses can cause mild symptoms ranging from a fever and cough to more serious conditions such as severe pneumonia, shortness of breath and breathing difficulties.

What do I do if I think I am at risk?

If you have recently been travelling you may be at an increased risk of COVID-19 (coronavirus). The information below should help you assess whether you need to take any further action.

As at 2/3/20, the areas of risk are:

Hubei province, Wuhan, China, Iran, Northern Italy, Thailand, Japan, Rep of Korea, Hong Kong, Taiwan, Singapore, Malaysia, Macau, Vietnam, Cambodia, Laos, Myanmar and Tenerife. To remain up to date, visit:

If you need to speak to a doctor, call 111 (England and Scotland) or 0300 200 7885 (Northern Ireland) and inform the call handler of your recent travel.


Like seasonal flu, the same public health advice applies for Coronavirus (COVID-19) as if you cough or sneeze, use a tissue to cover your mouth and nose, throw it away carefully after use, and wash your hands.

Once flu and similar infectious viruses begin to spread, the main method that can prevent further spread, is good personal hygiene. Washing your hands regularly will help prevent flu and other viruses spreading.

If you do become unwell and suspect you may have been exposed to Coronavirus (COVID-19) you should stay at home and let your Housing Manager know as soon as possible. Do not go outside or visit anyone at other properties, your Housing Manager will put measures in place to safeguard your welfare.

*Information and information from MEARS

If you are or work with an asylum seeker or refugee, please see advice from MEARS below:

IT IS ESSENTIAL that travellers who have visited any of the countries considered to be at higher risk of COVID-19 in the last 14 days, inform Migrant Help on 0808 801 0503 and your MEARS Housing Manager as soon as possible, EVEN IF YOU DO NOT HAVE ANY SYMPTOMS. They will ensure you receive any assistance and medical care you may need in line with Public Health Guidelines.

MEARS – advice for COVID-19 in Different Languages

Please find below advice and guidance on COVID-19 in different languages, provided by MEARS:

COVID-19 Information – English

COVID-19 Information – Farsi

COVID-19 Information – Pashto

COVID-19 Information – Albanian

COVID-19 Information – Punjabi

COVID-19 Information – Chinese

COVID-19 Information – Amharic

COVID-19 Information – Tiqrinya

COVID-19 Information – Somali

COVID-19 Information – Arabic

COVID-19 Information – Urdu

COVID-19 Information – Vietnamese