This government guidance aims to help organisations and groups understand how to safely and effectively involve volunteers during the pandemic.

Anyone can volunteer during the coronavirus pandemic. However, there are restrictions on where and how volunteer roles can be completed.

People who can volunteer from home should do so. Read NCVO guidance on supporting your volunteers to volunteer from home.

People can volunteer outside their home, including within a workplace, if:

  • they are unable to volunteer from home
  • they don’t need to self-isolate
  • they are not classified as clinically extremely vulnerable
  • they follow social distancing guidance, or COVID-secure guidance if volunteering in a workplace
  • their workplace has not been ordered to close, if the role takes place within a workplace

This also applies to people who are clinically vulnerable, including those 70 and over. As people in these groups could be at higher risk of severe illness from coronavirus, they should be especially careful and may need additional support to follow social distancing rules and minimise contact with others.

Clinically extremely vulnerable people who wish to volunteer should volunteer from home. They are advised to not volunteer outside their home.

The government guidance provides information about:

  • Workplace closures
  • Volunteering in groups and around others
  • Travelling to volunteer or while volunteering
  • Face coverings
  • Coronavirus testing for volunteers
  • Ensuring volunteers and their workplaces are safe
  • Safeguarding volunteers
  • Insurance and volunteers
  • Volunteers who claim benefits or who are ‘furloughed’
  • Involving volunteers in mutual aid groups and community support groups
  • Local information and resources

Find out more

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