The energy advice training will be delivered by National Energy Action (NEA).

All session are 1:00pm – 4:00pm at Stockton District Advice and Information Service, Wellington Square Shopping Centre, Stockton-on-Tees, TS18 1RH.

Identify Vulnerable Situations and Fuel Poverty

31st January 2020

  • vulnerability, risk factors and triggers
  • possible impacts of a vulnerable situation
  • actions for improving the vulnerable customer’s experience
  • fuel poverty and its impact on health
  • schemes and assistance for low-income vulnerable households

Changing Energy-Related Behaviour

7th February 2020

  • the barriers/cognitive biases discouraging householders from acting on energy advice
  • some of the key factors influencing decision making
  • actions to encourage householders to act on energy-related advice

Introduction to Domestic Energy Efficiency

24th January 2020

  • heating systems and controls
  • top tips for saving electricity
  • heat loss in the home and insulation methods
  • sources of advice and assistance

All of the sessions will be delivered by Colin Dunn

To book a free place on any or all of the sessions, contact: