Age UK Teesside is a charity which supports older people across the four boroughs of Hartlepool, Stockton, Middlesbrough and Redcar & Cleveland.

Vacancy 1

Job Title: Health & Well-Being Outreach Worker

Reporting to: Operations Manager

Hours: 18.5 hours per week (fixed term Sep 18 – 31 Mar 19)

Salary: £9.00 per hour

Specific Responsibilities/Duties:

Diversity Outreach Project

To visit clients in their homes and to complete a health & well-being assessment of their physical and mental needs. To complete a Warwick-Edinburgh Well-Being assessment, identifying clients’ interests and assisting them to access activities in the community relevant to their interests and ethnicity.

To assist in identifying activities for clients and establishing regular groups in community venues and supporting with the service delivery.

  • To visit clients in their own homes, being accompanied by a fellow worker.
  • To complete the health & well-being questionnaire and Warwick – Edinburgh questionnaire with clients and to input this information onto Charitylog.
  • To complete initial screening with clients and to then refer them to their GP or relevant healthcare professionals for further support as appropriate.
  • To monitor the progress of clients throughout their journey with the service including a final assessment at the end of the programme.
  • To be a key contact person, alongside Cultures CIC outreach worker, for health colleagues to engage with and refer clients to, set up initial appointments, identify realistic goals and develop actions plans to ensure agreed health outcomes are achieved.
  • To find ways of enabling clients to overcome the barriers preventing them from making healthy lifestyle changes.
  • To assist clients at the end of their programme to engage with other services offered by the organization, or by partner agencies, and to keep abreast of their progress within these other groups.
  • To keep Charitylog contact records up to date and to complete any monitoring as and when required.
  • To assist in the delivery of health & well-being activities in the community throughout the Borough of Stockton.
  • To report any safeguarding concerns regarding clients in line with Age UK Teesside’s Safeguarding Policy.

Support Groups – long term conditions

  • Development of the Puffin group/Peer support.
  • Look at making the group/s Sustainable through volunteer leads
  • Expansion of group – not just COPD, looking at other long term conditions e.g. diabetes
  • Develop links to other services including North Tees Hospital, GP Surgeries/Care Coordinators, Breath Easy group in Hartlepool and IPC Co-Production group
  • Look at new venue and transport needs
  • Produce new promotional materials
  • monitor and record – link to NHS England reports including social prescribing, self-management support and community-based approaches.


To attend and participate in internal/external meetings, as appropriate.

Under the Health & Safety Act at Work Act 1974 and associated guidance, it is the duty of all staff while at work to take adequate care for the health and safety of themselves and of other persons who may be affected by their acts or omissions.

 Personal Specification


Job title:  Health & Well-Being Diversity Outreach Worker


E= Essential   D = Desirable

E or




Experience of providing one to one, face to face support & understanding the needs of older people especially ethnic minorities and refugees


Experience of working with other health professionals and developing effective networks


NVQ 2 in Health & Social Care


Experience of effective and accurate administration, including activities record keeping, reporting, and interviewing clients


Experience of delivering activities in a community based setting





















Excellent organisation and communication skills.


Good personable manner and an ability to engage with people of differing backgrounds


Ability to liaise with carers, families and agencies linked with older people using the service.


Current Safeguarding skills/training (Training will be provided)

















Passion and commitment to improving the quality of life for people in later life


To be able to create a positive, meaningful active day


Reliability and ability to fulfil contracted hours


Self-motivated and able to use own initiative











Other Requirements

Full clean driving licence and access to your own vehicle

Good knowledge of the Stockton area


Good understanding of the problems facing ethnic minorities and refugees over 50 in Stockton on Tees


Commitment to equal opportunities


An understanding and appreciation of health and safety regulations











Closing date for applications is Monday 10th September 2018

Applications can be found on our website at or email

Interviews will be held week commencing 17th September 2018.

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