We’re delighted to be hosting a session with Rob Behrens, Head Ombudsman for the Parliamentary and Health Service Ombudsman (PHSO) on Monday 20th March from 4pm at Stockton Baptist Church.
Rob is visiting the region to get a better understanding of how PHSO can empower communities to complain better, and how it can accommodate the needs of underserved and underrepresented communities, people that traditionally have issues accessing the services that PHSO provides.
Join us as Rob explains more about what the PHSO does, the need for government reform and the new NHS complaints standards. Share your experiences around complaining and discuss what you think would help your organisation and/or local community.
PHSO will also be holding a drop-in clinic for people who would like some advice at Stockton & District Advice & Information Centre on Tuesday 21st March from 10:30am – 3:30pm
You can find out more by viewing this flyer
You can register your interest for the event at Stockton Baptist Church here
If you would like more information about the PHSO you can visit the PHSO website