Community Health Ambassadors (CHA) is a project developed by the Hartlepool & Stockton-on-Tees Clinical Commissioning Group (HAST CCG) in 2015 to help it effectively engage and involve local people in the planning, development and commissioning of NHS health services.
Catalyst co-ordinate a team of over 20 committed, informed and passionate volunteers who represent a wide range of communities across the area.
Ambassadors aim to:
Seek and listen to the views, experiences and feelings of their communities on local health services
Ensure that the views of the public are properly reflected in the decision making of the CCG
Feedback to those taking part on how their comments have been used to inform and influence the work of the CCG
Raise awareness of health issues and keep people updated with changes to health services
Attend public engagement events on behalf of the community
Our ambassadors have successfully engaged with over 600 patients and 50 organisations to spread key NHS messages, improve services and patient experience.
More information about Community Health Ambassadors